Frequently Asked Questions

You can access your trading account on the FXeDeal Multi Asset trading platform using the login details provided to you on your registered email address, once you create a live or demo trading account.

The details that you need to enter are:

Note: For the server IP address, if the required server is unavailable, you will have to manually copy the IP address and paste it into the server field. You can find the relevant IP addresses here.

To open a live account, you need to furnish at least 2 documents that will verify you as an individual client.

Note: The name on both the Identity Proof and Address Proof should be the same.

To upload the documents, you can directly access your account area or send them to {insert email here}. The verification team will verify your documents within 48 hours. Any fund deposits will be processed only after the approval of your documents and the activation of your account.

FXeDeal trading accounts have available leverage of up to 1:500, varying on the type of account. To know more details, kindly visit the Account Types page on our website.

The initial funding amount varies on the basis of your account type. You can view the details of all accounts and their initial deposit here.

We have multiple options for fund deposit available for FXeDeal account holders. You can view all available methods here.

If there are surplus funds over your margin requirement in your account, you can submit a withdrawal request by logging in to your client area and clicking on “Withdraw”. Withdrawals submitted before 10:00 AM are processed between 9:00 AM and 5:00 PM server time on the same business day. Withdrawals submitted after 06:00 PM are processed between 7:00 AM and 5:00 PM on the next business day.

Spread is the difference between the bid amount and the offer amount. To view our standard Forex spreads, click here. Minimum trading volume varies as per the type of account you have opened. As a standard practice, we accept 1 micro lot (0.01 lots) as the minimum trade size. For Indices, US Oil, and UK Oil, the minimum volume is 1 standard lot.

There are no additional or hidden fees for using the platform.

Our clients can directly execute trades from real-time streaming quotes which are provided by the largest and most reputed Forex liquidity providers. All quotes are updated in real-time.

FXeDeal is a combined brand name of the Edeal Market Group and is composed of the following business entities:

Limit orders and stop-loss are the most well-known risk management tools available to Forex traders. While a limit order is used to impose restrictions on the maximum price to be paid or the minimum price to be received, a stop-loss order allows a trader to set a position at a predetermined price where the trade will automatically get liquidated to limit potential losses in case the market moves against the position determined by the investor.

Both economic fundamentals and technical factors are used by currency traders to make decisions. Fundamentalists make predictions on price movements by analyzing multiple factors such as economic information, government-issued reports and indicators, news, and even rumours. Technical traders are more inclined to use charts, resistance and support levels, trend lines, and other patterns in conjunction with mathematical analysis to identify opportunities for profitable trades. However, the most volatile price movements are caused by the occurrence of sudden and unexpected events. These events include, but are not limited to, an increase in domestic interest rates by the central bank, political events, and even war-like situation.

If you face any problems in trading or would like to edit your order over a phone call, kindly connect with our execution team via call. Please note that the trade execution team is authorized only to edit or close existing trades. I have more queries. If you have any other queries, please visit our website - website URL - and select “LiveChat”. Someone from our dedicated support team will connect with you and provide answers to all of your queries. We offer 24*5 live support to all clients of FXeDeal. Alternatively, you can also email us at support@fxedeal.com.